FAQ

Trolltek is an Australian-owned brand specialising in premium LiFePO4 lithium batteries, battery chargers, DC-DC chargers, battery accessories, and portable power solutions. Our products are engineered for marine, 4WD, caravanning, camping, off-grid, golf cart, and electric vehicle applications, delivering reliable power when it matters most.

Trolltek is proudly based in Brisbane, Queensland, Australia. We supply our products Australia-wide through our online store and authorised dealer network.

Yes. We ship Australia-wide using trusted freight and courier partners. Shipping costs and delivery times vary depending on the size of your order and delivery location.

Most orders are dispatched within 1–2 business days. Delivery times vary depending on your location and the selected freight service. You'll receive tracking information once your order has been dispatched.

Collection is available for selected products by prior arrangement. Please contact our team before placing your order to confirm availability.

Yes. Trolltek products are backed by comprehensive manufacturer warranties for your peace of mind. Warranty periods vary by product, so please refer to the individual product page or contact our team for more information.

Absolutely. Our experienced team can assist with product selection, installation advice, battery sizing, charging system compatibility, troubleshooting, and technical support before and after your purchase.

Yes. Whether you're powering a trolling motor, caravan, 4WD, camper trailer, boat, golf cart, or off-grid setup, our team can recommend the ideal lithium battery, charger, DC-DC charger, solar controller, or accessories to suit your application.

Yes. We stock a comprehensive range of battery accessories including battery trays, battery linking cables, Anderson cables, battery chargers, DC-DC chargers, solar charge controllers, battery monitors, and replacement components for many Trolltek products.

We accept major credit cards, PayPal, bank transfer, and other secure payment options available through our online checkout.

Yes. We supply marine dealers, auto electricians, 4WD workshops, caravan manufacturers, boat builders, golf cart dealers, commercial businesses, and government organisations. Contact our team to discuss trade pricing and volume purchases.

Please inspect your order upon delivery. If your package or product arrives damaged, contact us as soon as immediately and provide photographs of the packaging and product so we can resolve the issue quickly.

Returns may be accepted in accordance with our Returns Policy. Please contact our customer service team before returning any item so we can provide return instructions and authorisation.

You can contact our team by phone, email, or through the contact form on our website. We're here to assist with product enquiries, technical support, warranty claims, and general customer service during business hours.

Yes. Trolltek products are engineered to withstand Australia's demanding environments, including harsh marine conditions, off-road touring, caravanning, camping, and off-grid applications. Built with premium components and advanced battery management systems (BMS), they're designed to deliver reliable performance wherever your adventures take you.

Many Trolltek products are suitable for installation by experienced DIY users. However, we recommend professional installation for lithium battery systems, DC-DC chargers, solar charging systems, and high-current electrical accessories to ensure safe operation and maximum performance.

Trolltek combines advanced lithium battery technology with premium components to deliver dependable power for demanding applications. Our batteries feature advanced Battery Management Systems (BMS), Bluetooth monitoring on selected models, rugged construction, and are backed by Australian support, comprehensive warranties, and a growing range of quality accessories.

Trolltek lithium batteries are ideal for:

• Marine trolling motors
• Boats
• 4WDs and touring vehicles
• Caravans and RVs
• Camper trailers
• Off-grid solar systems
• Golf carts
• Electric vehicles
• Portable power systems
• Industrial and commercial applications

Our range is designed to provide reliable, long-lasting power wherever it's needed.